Please be advised that our capitaDBS@capita.co.uk mailbox experienced some technical issues on 27th and 28th February. If you sent your Identity Checking Forms (ICF) to us on one of these days, please could you re-send the documents to ensure that your application is processed.
Step Three – ID check
It is a legal requirement of the DBS that you confirm your identity, therefore Capita require you to complete ID check as part of your application.
Before completing this step you should have completed Step Two - payment and online application. If you have not completed Step Two, Capita will be unable to proceed with your application.
Please click here to download and print the identity checking form including full instructions.
Please note this method of ID verification is the cheapest available to our applicants however there is an alternative.
The Post Office charge £7.15 over the counter to use their “ID Checking Service”. To use this service please download and print the “ID Checking Service Form”.
Have you provided sufficient ID? Click here
Please note: It is a criminal offence to impersonate another person, assist in an impersonation of another person, or attempt to do so. Fines and/or imprisonment can result. If we suspect you are impersonating someone else we will report the matter to the police.
Once you have submitted your application and identification documents to Capita you will receive an email (if you supplied an email address within e-Bulk) with tracking details for your application. Once completed by the DBS you should receive your enhanced certificate in the post within 6 weeks. Please note this is an indicative timescale. If you do not receive your certificate within 6 weeks, please contact the DBS on 0870 90 90 811 selecting option 1.
Ofsted may contact you and request the original copy of your certificate.
Understand each of the steps and actions required to make a DBS application.
Online e-Bulk application completed and payment made.
ID check and ICF or Post Office form completed and signed by Responsible Person.